Terms of Service
These Terms of Service ("Terms") govern your access to and use of the website located at softecia.net (the "Site") and the web design, graphic design, mobile app development, and digital growth services (the "Services") provided by SOFTECIA LLC ("SOFTECIA," "we," "us," or "our"), a company registered in Colorado, United States, with its office at 1500 N Grant St, Ste 19930, Denver, CO 80203. By accessing the Site or engaging our Services, you agree to be bound by these Terms.
1. Services
SOFTECIA provides custom web design, graphic design, mobile application development, and related digital growth services to clients on a project or retainer basis. The specific scope, deliverables, timeline, and price for each engagement are defined in a written proposal, invoice, or service agreement ("Project Agreement") provided to the client prior to commencement of work. In the event of any conflict between these Terms and a Project Agreement, the Project Agreement controls for that engagement.
2. Quotes and Proposals
All prices listed on this Site are estimates for typical project scopes. Final pricing is confirmed in a written proposal or invoice before any deposit is collected. SOFTECIA reserves the right to adjust pricing for scope changes requested after a Project Agreement has been signed.
3. Payment Terms
Unless otherwise agreed in writing, projects require an upfront deposit before work begins, with the remaining balance due upon completion or according to milestone terms specified in the Project Agreement. Payments are processed through a secure, PCI-DSS-compliant third-party payment processor. SOFTECIA does not directly collect or store full card numbers. Late payments may result in a pause of work until the account is brought current.
4. Client Responsibilities
Clients agree to provide timely feedback, content, brand assets, and access credentials reasonably required for SOFTECIA to complete the Services. Delays in providing required materials may extend project timelines accordingly.
5. Intellectual Property
Upon full payment for a project, SOFTECIA assigns to the client all rights, title, and interest in the final deliverables created specifically for that project, excluding any third-party assets, stock content, licensed fonts, or pre-existing SOFTECIA tools and frameworks incorporated into the deliverable, which remain licensed for the client's use in connection with the delivered product. SOFTECIA retains the right to display completed work in its portfolio unless the client requests confidentiality in writing.
6. Revisions
Each Project Agreement specifies an included number of revision rounds. Additional revisions beyond the agreed scope may be billed separately at our standard rates or as outlined on our Pricing page.
7. Cancellations and Refunds
Cancellation and refund terms are described in our Refund & Cancellation Policy, which forms part of these Terms.
8. Limitation of Liability
To the fullest extent permitted by law, SOFTECIA's total liability arising out of or related to the Services shall not exceed the total amount paid by the client for the specific project giving rise to the claim. SOFTECIA is not liable for indirect, incidental, or consequential damages, including loss of revenue or data, arising from use of the delivered work.
9. Third-Party Services
Projects may incorporate third-party platforms, plugins, hosting providers, or payment processors. SOFTECIA is not responsible for the performance, security, or policies of third-party services not directly under our control.
10. Termination
Either party may terminate an ongoing engagement in accordance with the notice terms specified in the applicable Project Agreement. Fees for work completed up to the termination date remain payable.
11. Governing Law
These Terms are governed by the laws of the State of Colorado, United States, without regard to conflict-of-law principles.
12. Changes to These Terms
We may update these Terms from time to time. Continued use of the Site or Services after changes are posted constitutes acceptance of the revised Terms.
13. SMS Text Messaging Program
Program name: SOFTECIA LLC Customer Care Text Messages. Sender: SOFTECIA LLC, 1500 N Grant St, Ste 19930, Denver, CO 80203. By checking the optional SMS consent box on our contact form at softecia.net/contact.html, you agree to receive text messages from SOFTECIA LLC at the mobile number you provided.
Message types: Messages relate to your inquiry or project, such as replies to your questions, quotes and estimates, call or meeting scheduling, project status updates, and customer support. We do not send promotional or marketing text messages under this program.
Message frequency: Message frequency may vary depending on your inquiry and project activity. Cost: Message and data rates may apply according to your mobile plan. Standard Message and Data Rates may apply.
Opt out: Reply STOP (or UNSUBSCRIBE, CANCEL, END, or QUIT) to any message to cancel at any time. You will receive one confirmation message and no further texts unless you opt in again.
Help: Reply HELP for help, or contact customer care at info@softecia.net or (720) 794-1705, Monday – Friday, 9:00 AM – 6:00 PM MT.
Consent: Consent to receive text messages is not a condition of purchasing any goods or services, and you can use our contact form without opting in to texts. Messages are sent from (650) 459-9232. This program is available to users with U.S. mobile numbers who are 18 or older. Carriers are not liable for delayed or undelivered messages.
Privacy: We will not share your mobile information with third parties for promotional or marketing purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. See our Privacy Policy for details.
14. Contact
Questions about these Terms can be directed to info@softecia.net or (720) 794-1705, or by mail to SOFTECIA LLC, 1500 N Grant St, Ste 19930, Denver, CO 80203, United States.